Water Damage Response
Confirm that your spaces are ready to return to service and retain all documentation required by your teams, insurer, and internal records.
Validate before closing the file
A significant share of loss-related costs can come from rework, adjustments, or corrective work when the extent of the damage was not properly planned and validated.
Source : Comparative loss studies conducted by the insurance industry
Responses supported by data, objective validation, and complete documentation can significantly reduce delays related to work, follow-up, decisions, and claims.
Source : Comparative loss studies conducted by the insurance industry
When drying objectives are achieved and validated according to our methodology, Assek offers a warranty that reflects its confidence in the results.
Source : Assek Technologies
The service
The end of the work does not always mean the water damage file is complete. Before spaces are returned to service, our teams validate that drying objectives have been achieved, document the work performed, and confirm a return to normal occupancy conditions.
Using readings, field validation, photos, and drying data, we build a complete file that demonstrates the results achieved. This documentation supports internal follow-up, insurance claims, and a reliable historical record of the event.
With the Secur web application, readings, validation, photos, environmental data, and response information are centralized in one file accessible to authorized stakeholders. You have a single source of information to document decisions, demonstrate results, and close the file with confidence.
Our process
Documentation is built throughout the response, then consolidated to validate the results and close the file.
Validation of results
Our specialists perform final readings and validation to confirm that drying objectives have been achieved and materials have returned to acceptable moisture conditions. When eligibility requirements are met, the White Cross Warranty may be supported by moisture monitoring, thermography, sampling, independent analysis, and a detailed report.
Continuous response documentation
Throughout the project, photos, readings, drying data, validation, and field observations are documented in Secur, which the client can access. This provides a complete, up-to-date file without added administrative work.
Preparation of the final response report
Using the information collected in Secur, we produce a final report detailing the work performed, validation completed, and results achieved. This report supports internal follow-up, insurance claims, and file closure.
Return to normal and file closure
Once validation is complete, the spaces can be returned to service and the file is officially closed. All documentation remains accessible in Secur for future reference.
Why Assek
At Assek, we believe a water damage file is not complete until the results have been validated and documented. Through our methodology, field expertise, and the Secur web platform, we maintain a complete record of readings, observations, validation, and work performed throughout the project.
Our goal is simple: to help you resume operations with confidence, supported by the evidence, data, and documentation needed to demonstrate that the loss was managed properly.
Validation confirms that drying objectives have been achieved and affected materials have returned to acceptable moisture conditions before spaces are returned to service.
Documentation provides a complete record of the work performed, readings taken, and results achieved. It supports internal follow-up, insurance claims, and future building-related reference.
The final report brings together relevant response information, including field observations, validation performed, drying data, photos, and results achieved throughout the project.
Secur centralizes readings, photos, environmental data, validation, and response information in a single file. Authorized stakeholders can quickly access the information and the complete history of the event.
The White Cross Warranty is offered when drying objectives have been achieved and validated according to Assek’s methodology. It reflects our confidence in the results supported by the validation and documentation completed throughout the project.
Information, validation, readings, and reports remain centralized in Secur for seven years so the file can be consulted after the work is complete for operational, administrative, or insurance needs.
Most providers document the work performed. At Assek, we also validate the results, centralize the data in Secur, and produce complete documentation showing what was done, why it was done, and what results were achieved.
Speak with our team to prepare the validation and documentation for your response.