FAQs
Clear answers to the most common questions about Assek, our technologies, water damage prevention, and drying after a loss.
Frequently asked questions about Assek Technologies
Assek Technologies helps property owners, property managers, and organizations better prevent, detect, and manage water-related risks in their buildings.
The company combines connected technologies, software platforms, equipment installation, data monitoring, and field expertise in drying after water damage. This approach makes it possible to act at different stages: before an incident, through leak detection and automatic water shutoff systems; during an event, through alerts and real-time visibility; and after a loss, through diagnostics, controlled drying, and condition monitoring.
Assek works with commercial, institutional, multi-residential, hotel, and other building environments where water damage can lead to interruptions, significant costs, insurance claims, and impacts for occupants.
The objective is to help teams detect issues earlier, respond faster, limit damage, and better document the management of water-related risks.
Assek Technologies helps organizations reduce the risk and impact of water damage by combining early water leak detection, real-time alerts, automatic water shutoff, and centralized building monitoring.
In practice, connected sensors can be installed in risk areas such as mechanical rooms, technical rooms, kitchens, bathrooms, near pipes, water heaters, or other sensitive areas of the building. When the presence of water or an abnormal situation is detected, an alert can be sent quickly to platform users.
Depending on the system configuration, an intelligent valve can also automatically shut off the water supply to limit the flow at the source. The data collected is then centralized in a monitoring platform, allowing teams to better understand events, document incidents, and improve preventive building management.
The goal is not only to detect a leak, but to help managers intervene earlier, reduce the severity of incidents, and limit interruptions, emergency repairs, and operational impacts.
Yes. Our teams support organizations with damage diagnostics, building drying, and returning to normal after a loss. They assess affected areas, measure moisture, identify impacted materials, and put in place a drying strategy adapted to the situation.
This demolition-free drying approach combines field expertise, specialized equipment, and documentation of how the intervention evolves. It is particularly useful for property managers, condominiums, hotels, institutional facilities, and other organizations that need to limit the operational impact of a loss for their users.
Beyond water damage prevention and management, Assek helps managers better understand what is happening in their buildings through the Oblik web platform and connected equipment adapted to their needs.
Oblik centralizes data from different sensors, systems, and equipment to provide a clearer view of a building or real estate portfolio. Teams can monitor elements such as temperature, humidity, air quality, certain environmental conditions, critical equipment, or sensitive areas.
This visibility makes it possible to detect anomalies faster, receive alerts, track event history, and better document conditions over time. Depending on the building’s needs, certain operations can also be automated or integrated into existing processes.
The objective is to help managers move from reactive management to a more proactive approach: relying less on late observations, better prioritizing interventions, supporting decisions with concrete data, and improving the operational performance of their buildings.
Choosing Assek means working with a partner that understands building realities, connected technologies, and field interventions related to water damage.
Few companies bring together leak detection, automatic water shutoff, centralized monitoring, software platforms, equipment installation, and drying expertise after a loss under one approach. This combination allows Assek to support organizations at several stages: reducing risks before an incident becomes major, reacting faster when an anomaly is detected, and better managing the return to normal after water damage.
Assek does not offer a single solution applied the same way to every building. Systems are configured according to the reality of each environment: building type, risk areas, existing equipment, responsible teams, monitoring needs, and operational objectives.
This integrated approach helps managers gain better visibility, limit interruptions, document events, and protect their real estate assets more effectively.
Frequently asked questions about our technologies
No. Assek devices do not need the building’s Wi-Fi network to operate. They use a dedicated communication infrastructure designed to connect Assek sensors, connected equipment, and software platforms reliably and securely.
This approach is especially useful in buildings where Wi-Fi may be limited, unstable, shared between several uses, or difficult to extend into certain technical areas. It makes it possible to deploy sensors in strategic locations, such as mechanical rooms, technical rooms, basements, common areas, or more remote spaces, without depending on the existing Wi-Fi coverage.
Data can then be transmitted to monitoring platforms such as Oblik or Secur to support monitoring, alerts, and event tracking. For managers, this simplifies deployment, reduces dependence on internal building networks, and supports better service continuity.
LoRaWAN is a wireless communication technology designed to transmit small amounts of data over long distances while using very little energy. It is often used to connect sensors and smart equipment in buildings, industrial sites, or real estate portfolios.
For Assek, this technology is particularly useful because it makes it possible to connect a large number of devices, such as water leak sensors, humidity sensors, monitoring equipment, or control devices, without relying on the building’s Wi-Fi. Devices communicate with a gateway, which then transmits the data to software platforms such as Oblik or Secur.
LoRaWAN is well suited to environments where sensors need to be installed in several areas, sometimes far apart or difficult to cover with a traditional network. Its low energy consumption also allows battery-powered devices to be used for long periods, which makes deployment and maintenance easier.
In practice, this technology helps managers monitor more areas, centralize data, and receive alerts faster when an abnormal situation is detected.
A gateway is the piece of equipment that connects the devices installed in a building to software platforms such as Oblik or Secur.
Sensors and field equipment transmit their data to the gateway. The gateway collects, groups, and securely sends that information to the management platform. This is what allows teams to view data remotely, receive alerts, and track the status of equipment or monitored conditions.
In a water leak detection system, for example, the gateway can receive information from sensors installed in risk areas and quickly transmit the alert to the central system. Depending on the configuration, this information can also help trigger certain actions, such as automatically closing a valve.
The gateway therefore plays an essential role in system reliability: it ensures communication between the building, connected devices, and the monitoring tools used by managers.
Assek solutions are designed to be scalable. They can support simple deployments with a few devices in one building, as well as much larger installations with hundreds or several thousand sensors and pieces of equipment across one or more sites.
The exact capacity depends on several factors, including the type of devices used, the building configuration, the number of areas to monitor, the communication technology, the gateways installed, and the monitoring needs in the platform. That is why Assek evaluates each project according to the reality of the building or real estate portfolio.
This flexibility makes it possible to start with the most critical areas, then gradually expand the system over time. For example, an organization can first monitor mechanical rooms, technical rooms, or risk areas, then add other sensors, valves, equipment, or buildings according to its priorities.
The objective is to build a reliable architecture that is adapted to the environment and able to evolve with operational needs.
Yes. Assek technologies are designed to integrate, when possible, with different equipment, platforms, and management systems already in place in a building or real estate portfolio.
Depending on the context, data from sensors, valves, gateways, or other connected equipment can be centralized in Assek platforms such as Oblik or Secur, or used to feed certain existing processes. The goal is to avoid working in silos and give teams better visibility into conditions, alerts, and important events.
Each integration depends on the technical environment: the systems already installed, available protocols, access, monitoring objectives, and operational needs. Assek therefore evaluates the existing configuration to determine the best approach.
This integration capability helps maximize the value of existing infrastructure, make follow-up easier for teams, and create a more centralized, coherent, and proactive approach to building management.
Frequently asked questions about water damage prevention
Investing in water damage prevention helps reduce the risk that a leak or anomaly will turn into a major loss. In a building, water damage can lead to costly repairs, business interruptions, impacts for occupants, lost revenue, insurance claims, and significant mobilization of internal teams.
A preventive approach helps managers detect risk situations faster, receive real-time alerts, and intervene before damage spreads. Depending on the configuration, automatic water shutoff can also limit the flow at the source and reduce the severity of the event.
Beyond immediate response, the data collected helps teams better understand incidents, document events, and monitor sensitive areas of the building. This visibility helps organizations prioritize interventions, improve risk management, and support discussions with insurers.
The goal is not only to avoid costs, but to protect operational continuity, real estate assets, and the occupant experience.
Assek solutions help reduce the risk and impact of water damage by quickly detecting leaks, alerting the responsible people, and, depending on the configuration, triggering the automatic shutoff of the water supply.
Connected sensors are installed in risk areas of the building to monitor the presence of water or certain abnormal conditions. When an event is detected, the information is transmitted to a monitoring platform that allows teams to see what is happening, receive alerts, and document the incident.
This approach makes it possible to intervene earlier, limit the flow at the source, and better understand the events that occur in the building. It helps managers move from a late reaction to a more proactive approach to risk management.
Yes. Assek technologies are designed to quickly detect the presence of water or certain anomalies that may indicate a leak risk, often before damage becomes significant.
Sensors can be installed in strategic locations such as mechanical rooms, technical rooms, pipes, water heaters, kitchens, bathrooms, common areas, or other sensitive spaces. As soon as an abnormal situation is detected, an alert can be sent to the responsible people so they can act quickly.
Early detection does not eliminate every risk, but it gives teams a head start. The earlier a leak is detected, the more it becomes possible to limit damage, interruptions, and emergency interventions.
When a leak or abnormal presence of water is detected, the system can send an alert to the responsible people, such as the designated management, maintenance, or response team.
Depending on the installed configuration, an intelligent valve can also automatically shut off the water supply to limit the flow at the source. This automation is especially useful when no one is on site, at night, in low-traffic areas, or in buildings where a human response could take too long.
The event can then be viewed in the Oblik monitoring platform, with the relevant data to help teams understand what happened, document the incident, and decide on the next actions.
In many cases, yes. A leak that is detected quickly and controlled at the source can prevent a minor incident from becoming major water damage. This is especially true when sensors are installed in risk areas and an intelligent valve can automatically shut off the water supply.
That said, some events can be linked to sudden failures, specific building conditions, or situations that cannot always be anticipated. The value of a preventive approach is therefore to give teams the ability to detect earlier, act faster, and limit the extent of the damage.
In practice, prevention helps reduce the severity of incidents, interruptions, emergency repairs, and impacts for occupants. It also helps document events more effectively and improve risk management over time.
Frequently asked questions about drying after water damage
No. Demolition is not always necessary after water damage. In many situations, affected materials can be dried rather than removed and replaced.
The right approach depends on several factors: the nature of the materials, the amount of water, the exposure time, the contamination level, access to the affected areas, and the actual condition of the building components. That is why a rigorous diagnosis is essential before deciding to demolish.
When conditions allow, Assek prioritizes controlled drying methods that aim to preserve materials in place, reduce unnecessary work, and limit impacts on occupants or building operations. This approach can help reduce delays, costs, construction waste, and reconstruction work.
Yes. A building can truly be dried after water damage, provided the intervention is properly diagnosed, properly executed, and monitored with reliable measurements.
Contrary to a common belief, water does not automatically mean that materials must be removed. Depending on the situation, components such as certain partitions, floors, ceilings, cavities, or building assemblies can sometimes be dried effectively with the right equipment and strategy.
Drying is not only about circulating air or waiting for surfaces to look dry. Teams need to understand where the water has moved, measure moisture, control drying conditions, and verify how materials evolve over time. This monitoring is what makes it possible to confirm whether conditions return to an acceptable post-drying level.
Visual appearance is not enough to confirm that a material is truly dry. A surface may look dry while moisture is still present in a cavity, under a covering, behind a wall, or inside an assembly.
To validate drying, teams need to use appropriate measurement tools, track how conditions evolve, and compare results with acceptable moisture levels according to the context. These readings help determine whether materials are still drying, whether some areas require additional intervention, or whether conditions are sufficiently stabilized.
Assek relies on measurements, specialized equipment, and documented follow-up to help managers make more informed decisions. This approach reduces decisions based only on appearance and helps confirm the effectiveness of the intervention.
Assek’s approach stands out through a deep understanding of how water behaves in a building. Before demolishing or replacing materials, our teams first seek to determine where the water has moved, which materials are truly affected, and which areas can be dried in a controlled way.
This approach is based on rigorous diagnostics, specialized equipment, moisture measurements, and monitoring of how conditions evolve. The objective is to intervene in the right place, with the right method, rather than demolishing as a precaution when it is not necessary.
Assek also combines field expertise with connected technologies and monitoring tools that help document the intervention. This visibility helps managers, insurers, and responsible teams better understand the building’s condition, track progress, and make more informed decisions.
In practice, this method aims to limit unnecessary work, reduce return-to-service delays, preserve materials when possible, and decrease impacts for occupants and operations.
Choosing Assek after water damage means choosing an approach focused on diagnostics, real drying of materials, and reducing impacts on the building.
Rather than automatically prioritizing demolition and reconstruction, Assek first assesses the situation to understand the extent of the damage, the behavior of the water, and the drying possibilities. When conditions allow, our teams put controlled drying methods in place to preserve materials and limit invasive interventions.
This approach can help reduce indirect costs, delays, construction waste, business interruptions, and inconvenience for occupants. It also makes it possible to document the intervention with more precise measurements and follow-up.
Assek’s services are particularly relevant for commercial, institutional, multi-residential, hotel, and other building environments where a fast, well-documented, and less invasive return to normal can make a real difference.
